Order Processing
• Orders are processed within 1 to 3 business days from confirmation
• Orders placed on weekends or public holidays are processed on the next working day
• You will receive an order confirmation email immediately after purchase
Delivery Timeframes
• Delivery within Ireland is completed within 7 business days
• International delivery is completed within 15 business days
• Delivery timelines may vary based on destination, customs clearance, and courier operations
Shipping Charges
• Shipping costs are calculated at checkout based on location
• Free shipping promotions may be offered periodically
Tracking Information
• A tracking link will be shared via email once your order is dispatched
• Tracking updates may take up to 48 hours to become active
Customs and Duties
• International orders may be subject to customs duties and taxes
• These charges are the responsibility of the customer
Delays
• Delays may occur due to high order volumes, weather conditions, or courier disruptions
• Pawhisper is not responsible for delays caused by third party logistics providers